Contact the Department of Telecommunications and Cable

Call: 1-800-392-6066

Monday through Friday from 9am to 5pm

Email: consumer.complaints@state.ma.us

Write:
1000 Washington Street, Suite 820
Boston, MA 02118

Web: www.mass.gov/dtc

Fax: 617-988-8288

The Department is a government agency that oversees telecom and cable industries in MA and assists consumers resolve disputes.